Support

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Quick answers

How do I delete my account?

In the app, open You, tap Settings at the top right, then Delete account. Type DELETE to confirm.

Can't open the app? See Delete your account.

How do I cancel Pro?

Pro is billed by Apple or Google, so you cancel it in your store account. On iPhone: Settings, your name, Subscriptions. On Android: Google Play, your profile, Payments and subscriptions, Subscriptions.

Deleting the app or your account doesn't cancel Pro.

I have Pro. How do I get it back on a new phone?

Tap Go Pro in the app, then Restore. Use the same Apple or Google account you subscribed with.

How do I save a copy of my data?

In Settings, open Privacy & data and tap Export my data. You get one file with everything you've logged.

How do I change my beast?

In Settings, open Beast to change its name, animal and look. Outfits and places to train are on the You tab, under Wardrobe and Themes.

Is my health data private?

Your weight, body fat and food log are never used for ads or analytics. They stay on your phone unless you sign in to back them up. The details are in our Privacy Policy.